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ps_report [01/12/2017 11:34] pieter created |
ps_report [20/04/2018 07:26] pieter |
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When a problem occurs, please check first thoroughly the following items before to decide to return the unit. | When a problem occurs, please check first thoroughly the following items before to decide to return the unit. | ||
* When Voltage, Current or Power aren't as expected, read first the [[ps_faq|Frequently Asked Questions]] as this can be quite normal. | * When Voltage, Current or Power aren't as expected, read first the [[ps_faq|Frequently Asked Questions]] as this can be quite normal. | ||
- | * When the current and power remain zero, check thoroughly the connected tank and the cables upon internal interruptions or bad plug contacts. Check also the Platinum wires in the tank. | + | * When the current and power remain zero, check thoroughly the connected tank and the cables upon internal interruptions or bad plug contacts. Check also the Platinum wires in the tank. Try also to run the power supply without anything connected to see whether it acts as expected. |
* When the error ' | * When the error ' | ||
We need some information to be able to help. There are several manners to return this information which is requested in the grey box: you can print this page or export it as pdf and fill in the information at the desired location. It is also possible to: | We need some information to be able to help. There are several manners to return this information which is requested in the grey box: you can print this page or export it as pdf and fill in the information at the desired location. It is also possible to: | ||
<wrap em>// | <wrap em>// | ||
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</ | </ | ||
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+ | Please read also these packaging recommendations: | ||
<WRAP center round box 100%> | <WRAP center round box 100%> | ||
==== Identify your equipment ==== | ==== Identify your equipment ==== |