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ps_report [01/12/2017 11:34] pieter created |
ps_report [20/04/2018 07:27] pieter |
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When a problem occurs, please check first thoroughly the following items before to decide to return the unit. | When a problem occurs, please check first thoroughly the following items before to decide to return the unit. | ||
* When Voltage, Current or Power aren't as expected, read first the [[ps_faq|Frequently Asked Questions]] as this can be quite normal. | * When Voltage, Current or Power aren't as expected, read first the [[ps_faq|Frequently Asked Questions]] as this can be quite normal. | ||
- | * When the current and power remain zero, check thoroughly the connected tank and the cables upon internal interruptions or bad plug contacts. Check also the Platinum wires in the tank. | + | * When the current and power remain zero, check thoroughly the connected tank and the cables upon internal interruptions or bad plug contacts. Check also the Platinum wires in the tank. |
* When the error ' | * When the error ' | ||
We need some information to be able to help. There are several manners to return this information which is requested in the grey box: you can print this page or export it as pdf and fill in the information at the desired location. It is also possible to: | We need some information to be able to help. There are several manners to return this information which is requested in the grey box: you can print this page or export it as pdf and fill in the information at the desired location. It is also possible to: | ||
<wrap em>// | <wrap em>// | ||
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</ | </ | ||
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+ | Please read also these packaging recommendations: | ||
<WRAP center round box 100%> | <WRAP center round box 100%> | ||
==== Identify your equipment ==== | ==== Identify your equipment ==== |