Often we get devices returned which are damaged due to rough transports. To eliminate the risk of damaged packages as much as possible, please read the following recommendations for the packaging.
Important !
When returning it from outside the European Union, place a low value (20 Euro for one device) on the accompanying invoice. This to avoid unnecessary high costs at the customs. We claim the right to refuse returned packages with a too high import value.
It is advised to send the box as an insured freight.
Don't forget to mention the RMA number you've received from us on the box/label.
The correct address to return the package to is:
Consort bvba
Hertenstraat 56 unit 9
2300 Turnhout
BELGIUM