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returnconditions [06/03/2019 08:06] pieter |
returnconditions [06/03/2019 08:07] pieter [FOR CREDIT] |
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=====FOR CREDIT===== | =====FOR CREDIT===== | ||
- | **1.**Only products purchased within the last 6 months are accepted for return. Products, which are no longer part of our actual offers, are always excluded. | + | **1.** Only products purchased within the last 6 months are accepted for return. Products, which are no longer part of our actual offers, are always excluded. |
- | **2.**The original purchase order numbers, Consort invoice numbers and serial numbers of the products must be provided. | + | **2.** The original purchase order numbers, Consort invoice numbers and serial numbers of the products must be provided. |
- | **3.**A new order equivalent to or in excess of the amount of the return must be supplied with the return of the products. | + | **3.** A new order equivalent to or in excess of the amount of the return must be supplied with the return of the products. |
- | **4.**A minimum of 20% restocking charge will be applied for checking, quality control procedures to put the products in a “like new” condition. __Electrodes and solutions may not be subject to any credit__. | + | **4.** A minimum of 20% restocking charge will be applied for checking, quality control procedures to put the products in a “like new” condition. __Electrodes and solutions may not be subject to any credit__. |
- | **5.**The returned products will be credited to the returner’s account and may only be taken as a merchandise credit. No refund check will be issued. | + | **5.** The returned products will be credited to the returner’s account and may only be taken as a merchandise credit. No refund check will be issued. |
- | **6.**If the products have been used with or have come into contact with fluids, an MSDS (material safety data sheet) must be supplied prior to issuing a return authorisation. | + | **6.** If the products have been used with or have come into contact with fluids, an MSDS (material safety data sheet) must be supplied prior to issuing a return authorisation. |
- | **7.**A written authorisation must be obtained from Consort before returning any product. Our shipping instructions should be followed by the sender. | + | **7.** A written authorisation must be obtained from Consort before returning any product. Our shipping instructions should be followed by the sender. |
- | **8.**We reserve the right to refuse any unauthorised return. | + | **8.** We reserve the right to refuse any unauthorised return. |