returnconditions
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returnconditions [06/03/2019 08:05] pieter [RETURN CONDITIONS FOR WARRANTY REPAIR] |
returnconditions [06/03/2019 08:07] pieter [FOR CREDIT] |
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| - | ====== | + | ======RETURN CONDITIONS====== |
| - | =====RETURN CONDITIONS | + | =====FOR WARRANTY REPAIR===== |
| **1.**Warranty marked products are guaranteed against defective material and workmanship for the indicated period from the date of shipment ex factory. Accessories and breakable items such as electrodes are not warranted unless proven to be defective before shipment. | **1.**Warranty marked products are guaranteed against defective material and workmanship for the indicated period from the date of shipment ex factory. Accessories and breakable items such as electrodes are not warranted unless proven to be defective before shipment. | ||
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| **6.**We reserve the right to refuse any unauthorised return. | **6.**We reserve the right to refuse any unauthorised return. | ||
| - | **RETURN CONDITIONS | + | =====FOR CREDIT===== |
| - | **1.**Only products purchased within the last 6 months are accepted for return. Products, which are no longer part of our actual offers, are always excluded. | + | **1.** Only products purchased within the last 6 months are accepted for return. Products, which are no longer part of our actual offers, are always excluded. |
| - | **2.**The original purchase order numbers, Consort invoice numbers and serial numbers of the products must be provided. | + | **2.** The original purchase order numbers, Consort invoice numbers and serial numbers of the products must be provided. |
| - | **3.**A new order equivalent to or in excess of the amount of the return must be supplied with the return of the products. | + | **3.** A new order equivalent to or in excess of the amount of the return must be supplied with the return of the products. |
| - | **4.**A minimum of 20% restocking charge will be applied for checking, quality control procedures to put the products in a “like new” condition. __Electrodes and solutions may not be subject to any credit__. | + | **4.** A minimum of 20% restocking charge will be applied for checking, quality control procedures to put the products in a “like new” condition. __Electrodes and solutions may not be subject to any credit__. |
| - | **5.**The returned products will be credited to the returner’s account and may only be taken as a merchandise credit. No refund check will be issued. | + | **5.** The returned products will be credited to the returner’s account and may only be taken as a merchandise credit. No refund check will be issued. |
| - | **6.**If the products have been used with or have come into contact with fluids, an MSDS (material safety data sheet) must be supplied prior to issuing a return authorisation. | + | **6.** If the products have been used with or have come into contact with fluids, an MSDS (material safety data sheet) must be supplied prior to issuing a return authorisation. |
| - | **7.**A written authorisation must be obtained from Consort before returning any product. Our shipping instructions should be followed by the sender. | + | **7.** A written authorisation must be obtained from Consort before returning any product. Our shipping instructions should be followed by the sender. |
| - | **8.**We reserve the right to refuse any unauthorised return. | + | **8.** We reserve the right to refuse any unauthorised return. |
returnconditions.txt · Last modified: 06/03/2019 08:07 by pieter
