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returnconditions [06/03/2019 08:03] pieter |
returnconditions [06/03/2019 08:05] pieter [RETURN CONDITIONS FOR WARRANTY REPAIR] |
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**3.**A new order equivalent to or in excess of the amount of the return must be supplied with the return of the products. | **3.**A new order equivalent to or in excess of the amount of the return must be supplied with the return of the products. | ||
- | **4.**A minimum of 20% restocking charge will be applied for checking, quality control procedures to put the products in a “Iike new” condition. | + | **4.**A minimum of 20% restocking charge will be applied for checking, quality control procedures to put the products in a “like new” condition. |
**5.**The returned products will be credited to the returner’s account and may only be taken as a merchandise credit. No refund check will be issued. | **5.**The returned products will be credited to the returner’s account and may only be taken as a merchandise credit. No refund check will be issued. | ||
- | **6.**If the products have been used with or have come into contact with fl uids, an MSDS (material safety data sheet) must be supplied prior to issuing a return authorisation. | + | **6.**If the products have been used with or have come into contact with fluids, an MSDS (material safety data sheet) must be supplied prior to issuing a return authorisation. |
**7.**A written authorisation must be obtained from Consort before returning any product. Our shipping instructions should be followed by the sender. | **7.**A written authorisation must be obtained from Consort before returning any product. Our shipping instructions should be followed by the sender. |