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ps_report [20/04/2018 07:25]
pieter
ps_report [20/04/2018 07:27]
pieter
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 When a problem occurs, please check first thoroughly the following items before to decide to return the unit. When a problem occurs, please check first thoroughly the following items before to decide to return the unit.
   * When Voltage, Current or Power aren't as expected, read first the [[ps_faq|Frequently Asked Questions]] as this can be quite normal.   * When Voltage, Current or Power aren't as expected, read first the [[ps_faq|Frequently Asked Questions]] as this can be quite normal.
-  * When the current and power remain zero, check thoroughly the connected tank and the cables upon internal interruptions or bad plug contacts. Check also the Platinum wires in the tank.+  * When the current and power remain zero, check thoroughly the connected tank and the cables upon internal interruptions or bad plug contacts. Check also the Platinum wires in the tank. 
   * When the error 'Overload' or 'Short-circuit' occurs, check whether the power supply is suitable for the intended procedure. Check [[ps_choice|Choice of a power supply]].   * When the error 'Overload' or 'Short-circuit' occurs, check whether the power supply is suitable for the intended procedure. Check [[ps_choice|Choice of a power supply]].
  
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 <wrap em>//Select and Copy the text in the grey box here below, paste it into a new email message and fill in the requested items before sending it to [[support@consort.be|Consort support]] (click this to open your email editor). // <wrap em>//Select and Copy the text in the grey box here below, paste it into a new email message and fill in the requested items before sending it to [[support@consort.be|Consort support]] (click this to open your email editor). //
 </wrap> </wrap>
 +
 Please read also these packaging recommendations: [[ps_packaging|How to protect your power supply before shipping?]] Please read also these packaging recommendations: [[ps_packaging|How to protect your power supply before shipping?]]
 <WRAP center round box 100%> <WRAP center round box 100%>
ps_report.txt · Last modified: 20/04/2018 07:27 by pieter