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powersupplies [20/04/2018 07:19]
pieter [Returning a power supply]
powersupplies [09/10/2018 09:13]
pieter
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 Find here the software to read the information logged by the power supplies: [[dis3|Software]] Find here the software to read the information logged by the power supplies: [[dis3|Software]]
  
 +==== Commands ====
 +
 +When required is it possible to control the power supplies with your own software. Here are the commands that can be used:
 +
 +  * {{:info:ev2000_digitalcommunication.pdf|Digital communication commands}}
  
 ===== Troubleshooting ===== ===== Troubleshooting =====
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 The latest range of power supplies can be upgraded so that new features can be implemented and also bugs can be fixed in a relative easy manner. Please find here more information: [[ps_firmware|Firmware Power Supplies]] The latest range of power supplies can be upgraded so that new features can be implemented and also bugs can be fixed in a relative easy manner. Please find here more information: [[ps_firmware|Firmware Power Supplies]]
  
-===== Returning a power supply ===== 
-When a problem occurred that required to return the power supply, please contact first [[support@consort.be|Consort support]] to explain the problem. The following information is required for us to understand the problem: 
-  * Model of the power supply: .......... 
-  * Serial Number of the device: .......... 
-  * Preset parameters of the experiment: ....... V, ....... mA, ....... W, ....... h:mm 
-  * Measured/Displayed parameters during the experiment: ....... V, ....... mA, ....... W, ....... h:mm 
-  * An exact description of the problem:  
-<WRAP center round box 60%> 
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-</WRAP> 
- 
-[[ps_packaging|How to protect your power supply before shipping?]] 
  
  
  
powersupplies.txt · Last modified: 09/10/2018 09:13 by pieter